What personally identifiable information is being collected?
When you visit the thomaskinkadereserve.com website, you may be asked to provide us with personally identifiable information to provide you with the products or services you have requested. For example, when you order a product, we will ask you to become a registered user of our site, during which you will be asked for your shipping and billing addresses, your email address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your email address. In addition, our web servers track various technical details about your visit, such as your computer’s IP address and which pages you visited. However, that information does not typically contain any personally identifiable information about you.
How is the information being used?
Our information provides the products and services you have requested or think you might be interested in. It is also used to improve our website's content, notify you of problems with your requests, or update you about changes to our website.
To whom do we share your information?
To operate this website and provide you with the products and services you have requested, we need to share personal information such as names, addresses, emails, and phone numbers with third parties. We may transmit your personal information to these third-party service providers who assist us in processing orders, shipping products to you, processing your payment information, sending you catalogs, conducting surveys, processing job applications, working on and offline sweepstakes, and sending you emails, newsletters, and other commercial marketing services. We have agreements with these service providers that they will protect your privacy by our standard Privacy Statement. Some of those organizations may have their Privacy Statements which may give you additional protections, so you are encouraged to read those statements when presented to you. Click here for options to opt out of third-party sharing of personal information. Please note that this may significantly impact the services we offer to you.
How do I access, update, or delete my personally identifiable information?
If you are a registered user of the website, you can manage many aspects of your registration information. However, for security reasons, some parts of your personal information may not be changed online and may require you to call or write to us to verify your identity before making such changes. The online registration area will also permit you to exercise control over the use of your email address, allowing you to opt out of future email messages from this website. Unfortunately, due to various legal and record-keeping requirements, we may be required to maintain records about your purchases or other activities on this website. However, you will always be permitted to opt out of any marketing uses of information stored about you. If you prefer to manage your personal information via other means, you may contact us by postal mail at the address shown (below) or email us at firstname.lastname@example.org.
What information will be disclosed if required by law?
If required by law, we may provide any information about you to law enforcement or other government agencies under a subpoena, warrant, or different order by a court of competent jurisdiction. In all cases, we will require written documentation of the request and proof of the identity of the law enforcement official making the request. We will take steps to authenticate the validity of the bid. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency and the particular law enforcement agency making the request.
What are cookies, and how do we use them?
What choices are available to you regarding the collection, use, and distribution of the information, and how can you correct any inaccuracies in the report?
If you do not want to receive an email from us in the future, please let us know by calling, sending an email, or writing to us at the below postal address and telling us that you do not want to receive an e-mail from our company.
Please provide us with your email address. You may receive messages about your order status, issues regarding the operations of this website, and messages from subsidiaries of ThomasKinkadeReserve.com and other companies with operational relationships to ThomasKinkadeReserve.com. You may modify your email preferences by clicking on the MY ACCOUNT link at the top of this page.
If you provide us with your postal address, you may receive periodic catalogs from us or other notices containing information about new products and services or upcoming events. We may make our email and postal mailing address lists available to subsidiaries and affiliated companies as part of the thomaskinkadereserve.com family of companies. We may also complete our postal mailing address lists available to other companies we believe may have products and services of interest to our customers. However, we do not share email addresses with any outside organizations for marketing purposes. If you do not wish to receive postal mailings from ThomasKinkadeReserve.com, its subsidiaries, or third-party organizations, please let us know by calling, sending an email, or writing to us at the below postal address. Please provide us with your exact name and postal address and state which lists you wish to be removed from so that we can be sure your information is removed from those mailing lists.
We will request your telephone number or facsimile (FAX) number. If you provide it, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. We do not share phone or FAX numbers with third parties for marketing purposes.
What are security procedures in place to protect against the loss, misuse, or alteration of the information under our control?
ThomasKinkadeReserve.com values your business and is committed to doing everything possible to make our online ordering process secure.
Secure Ordering Process
Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The thomaskinkadereserve.com website uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information to make it extremely difficult for anyone to intercept and misuse it while being transmitted between your computer and our server. Don’t worry if your browser is secure or not—if it is insecure, you will not be able to purchase on our online store.
Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your data are not connected to the Internet, reducing the likelihood of security breaches. Our designs are also housed in secure facilities. Our employees' access to your data is limited to a “need to know” basis, controlled by password-protected systems, and monitored for abuse.
If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call Thomas Kinkade Reserve at (888) 624-5455. Or, send your order to:
Thomas Kinkade Reserve
P.O. Box 451
Lake City, MN 55041-0451
By federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our website. However, you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child’s information, we will immediately undertake to delete that data from our records.